Global Online Auction Tips for Buyers and Sellers

by

Chris Robertson

Whether you are a seller or a buyer at online auctions, it’s important to understand how auctions work and how to buy or sell products securely. While online auctions offer many benefits as well as an opportunity to buy and sell internationally, the business can be risky. In fact, online auctions rank near the top among consumer fraud complaints. Use the tips below to maximize your Internet auction benefits.

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Selling Auction Items Before starting an online auction business, you should understand your legal obligations. Carefully create “terms of sale” that explain what you expect from the buyer and what the buyer should expect from you. When describing items, be very descriptive. Include the condition of the item, any flaws in the product, and state whether it’s used, new, or reconditioned. Be sure to price the item high enough to cover your investment, and include an adequate amount for shipping. Be very specific on shipping terms, your return policy, and any restocking fees. Also, always include photos with your items when possible. Auction items with photos tend to sell well. Once you’ve sold an item, be sure to ship it on time and give good customer service at all times. If accepting payments through an online auction, choose a method that will enable you to sell around the world. Some payment options are only feasible in your particular country. Many third-party online merchant services offer international payment systems. Find the one that works for you and your customers. Remember, with online auctions, you might receive orders from anywhere… Egypt, South Africa, USA, Kenya, UK, India, Indonesia, Germany, Argentina, France, Brazil, Nigeria, or anywhere in Europe. Buyer Auction Tips Buying from online auctions can be a great way to get quality products at low prices. Some products you might find at an auction online include salvage items, real estate properties, cars, antiques, auto care products, computers, jewelry, electronics, books, clothing, and so forth. The possibilities are endless. If you’re an auction buyer, observe the rules and terms of the auction online before placing bids. Keep up-to-date on auction news to become familiar with the latest trends. Make sure the item you are considering is what you’re really looking for. Check out the description, photos, guarantee or warranty, condition of the product, size, brand name, and so on. Also, consider shipping into your cost and from which country the item will be shipped. If you bid lower than retail, the shipping charges could make the product cost even more than the retail value. Some sellers will offer free shipping with high-ticket items. Also, consider the seller’s return policy, payment methods, and their feedback rating (if available). If no feedback is available, it’s up to you to determine if you want to give the new seller a try or not. Be Safe as an Online Auction Bidder Protect your personal information. Never give the seller more information than is needed. Your social security number, bank account information, or personal login information to the bidding site or any other site should never be solicited. If the seller tries to obtain this information from you, turn them in to the bidding site for investigation. With these tips in mind, you can successfully start an online auction business or become a smart auction bidder. The opportunity for global auction business has never been greater than it is right now! Chris Robertson

is an author of

Majon International

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